Case Study of Balanced Scorecard (BSC) in the Construction Industry

December 31, 2022  |  Vol.8, No.12  |  PP. 149-165  | PDF

AUTHORS:

Il Hang Shin, College of Business, Gachon University, Korea

Ju Hyoung Park, College of Business, Gachon University, Korea

KEYWORDS:

Construction Industy, Balanced Scoredcard(BSC), Performance Evaluation, Case Study, Non-financial Measurement

Abstract

The ultimate purpose of the performance evaluation system is to motivate managers to alleviate conflicts of interest between managers and shareholders and to maximize corporate value (Sloan, 1993). In the case of the construction industry, the importance of intangible assets such as technology expansion, human resources, brand value, and customer satisfaction is increasing. Therefore, it has become crucial to motivate managers through the company's performance evaluation system to make the right decisions for sustainable management by reflecting non-financial values. In particular, companies in the construction industry want to operate a more sophisticated and efficient performance evaluation system due to various factors such as the residential environment, various stakeholders, and the securing quality in the face of safety. This study is expected to provide much help in research, education, and practice by introducing the case of building A Company's Balanced Scorecard (BSC) in detail.

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Citations:

APA:
Shin, I. H., Park, J. H., (2022). Case Study of Balanced Scorecard (BSC) in the Construction Industry. Asia-pacific Journal of Convergent Research Interchange (APJCRI), ISSN: 2508-9080 (Print); 2671-5325 (Online), KCTRS, 8(12), 149-165. doi: 10.47116/apjcri.2022.12.13

MLA:
Shin, Il Hang, et al. “Case Study of Balanced Scorecard (BSC) in the Construction Industry.” Asia-pacific Journal of Convergent Research Interchange, ISSN: 2508-9080 (Print); 2671-5325 (Online), KCTRS, vol. 8, no. 12, 2022, pp. 149-165. APJCRI, http://fucos.or.kr/journal/APJCRI/Articles/v8n12/13.html.

IEEE:
[1] I. H. Shin, J. H. Park, “Case Study of Balanced Scorecard (BSC) in the Construction Industry.” Asia-pacific Journal of Convergent Research Interchange (APJCRI), ISSN: 2508-9080 (Print); 2671-5325 (Online), KCTRS, vol. 8, no. 12, pp. 149-165, December 2022.

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